
Volunteers
At The Heart of a Great Organization
by Lee Wangstad
Over the course of the
last year, I have found that change can be good. For me, it wasn’t easy and
didn’t come without pain, but it came anyway, and so far my changes are looking
pretty good. At least from my perspective. The changes that are improving my
outlook, for the most part, are evolutionary, not revolutionary. It is the new
challenges that I face every day that direct me.
Some chapters within
the Antique & Classic Boat Society are working hard to improve their outlook as
an organization. They have made the commitment to improving the services that
they can offer members. Growth is an accepted goal that is both achievable and
sustainable. Enthusiasm is a byproduct of these changes. What these chapters
have actually provided more than anything else is the environment where
improvement and change can and does occur. It is all right to challenge. It is
OK to offer alternatives. It is acceptable to be different.
In 1993, during the
course of my first interview with Bob Hammond, founder of Standard Glass
Products (Glastron boats), he let me in on the formula that led to the
astounding success that his company had achieved. In his own modest way he told
me that they had assembled the greatest management team in the marine business
during the sixties. "We created an environment that attracted great talent," he
stated. "There was a synergy between our managers that went beyond where
ordinary companies were going, and people knew it. Everyone wanted in."
It wasn’t about Bob
Hammond making all the right decisions and implementing change. It was a team,
built up of many members, each with his or her unique ideas and input. It was
the ability of this team to act and react with each other and formulate a plan
that put it ahead of the competition. In talking with other members of this
management team, I found that they all had played a role in the success of the
company. While they felt that the team approach did work at Glastron, they all
acknowledged that it also took one person at the top to guide the powerful team
in the right direction and make sure that implementation would happen. In Bob
Hammond the team knew that they had a leader that they could count on. They had
developed a trust and knew that he was open to change and willing to accept
these changes and back them up. By 1973 Bob Hammond and his Glastron management
team had climbed their way to the top and became the world‚s largest producer of
fiberglass boats.
What did they have
that the other companies didn’t? There were hundreds of new boat companies
entering the market every year during the fifties. What set Glastron apart? It
was the corporate culture within that made the difference. They had the talent.
They were dedicated. They weren’t afraid of change. There were many other
newcomers that also had these virtues, yet they never made the impact in the
marketplace that Glastron did. Glastron had a strong, diverse group of leaders,
combined with a loyal, tireless group of workers that weren’t afraid to change
or improve the processes that would ensure a better product in the marketplace.
And they were certainly not afraid to speak up.
So, how does this
affect us? The parallels are very similar. If we are to grow and improve as an
organization, we have to create that environment that will attract talent,
especially at the local level. This is where real change can occur. Things move
faster at this stage. Is change necessary? Members that constitute a "loyal,
tireless group of workers" are at the very heart of our group. This is where
improvement begins. This is the core of our membership that makes sure that
things happen, and will continue to happen.
In his preface to Bob
Speltz’ book The Real Runabouts VI, Jay Higgins offered his "50 Trends That Will
Influence the Next Ten Years’ collecting antique and classic boats. Of
particular interest here is item #39: "Within the large organizations, the
officers and directors may tend to be persons whose real hobby is ‘running the
club.’"
Does this sound just
the least bit familiar to anyone out there? These movers and organizers are the
backbone of our local chapters. These people are the front line. They have the
organizational skills and the drive to follow through. If you are one of these
types and aren’t in a leadership role within your club, you should be. If you
feel that there isn’t room for you or that the status quo isn’t listening, you
should calmly insert yourself and your ideas into their environment. After all,
this is your club too. Do so by volunteering. Choose an area that you might have
some expertise. If you don't have the experience, volunteer in a service area
and work your way up. Like I said, it might take some time, it won't happen
overnight.
The Antique & Classic
Boat Society, Inc. could use the help. I‚m not saying that there is anything
wrong, but just think of this concept: more volunteer help than you really need.
How often in today‚s society do you hear this? In those clubs that have become
successful, this is often the case. They have a myriad of people that they can
call on to perform countless tasks, and are willing to do so at the drop of a
hat. How does this happen? They have created that environment where volunteering
comes easy. It comes without strings. They don‚t burn you out. It becomes fun to
help, not a chore.
The investment of time
is paramount if you are to be effective in your efforts to cause change, if you
are one of those types that feels that change is wanted or even necessary.
Become involved, and you will find that change doesn’t come easy. It is a long
process, especially in an organization with such strong feelings concerning
preservation.
Is preserving the
status quo a mission of your chapter? Or is the environment friendly towards
newcomers and the possibility of change. I’m not saying that change is always
necessary, I don‚t have that revolutionary zeal that I once had when I felt that
my way was the only way. I’ve found that as I age, I have become more willing to
compromise with new ideas (and old), unlike my father who seemed to become less
willing as he grew older. Or perhaps it wasn’t him at all, but only my
perception of his ways.
Perception is a funny thing. And self-perception even stranger yet. As we look at ourselves, trying to determine if we actually want change, are we willing to sacrifice the time necessary to create change? Is change necessary? Is it change that you are really looking for, or maybe just acceptance?
Reply to article: Fall 03 Rudder by current ACBS President Jeff Stebbins
Dear Lee,
In response to your Gauge article in the fall edition of the Rudder, "Here Come
da Judge":
I once, too, had to judge a kiddy parade. As I said back then - and will
continue to say today - all the floats were the best, they were just best in
different ways. The same goes for our boat shows and for the variety of boats
involved in ACBS. There is a great diversity to our membership, their choice of
boats and how they are cared for, presented and judged.
How does the Antique
and Classic Boat Society respond to the diverse needs of our membership? Let me
count the ways. For those "Trailer Queens", they are judged at our Annual
Meeting / Boat Show with the scrutiny that no other judged show can offer. This
is for one reason; the owners who choose to have their boat judged want it that
way. The others who do not wish to have their boats judged - but who want to be
a part of the show and camaraderie, support the organization and enjoy the
festivities - don’t.
It is fun to have lots
of awards, as many shows do. Everyone has a better chance of receiving something
as the "award wealth" gets spread around. Just think of it: at some shows an
award is presented for the furthest traveled, which has nothing to do with a
boat or its engine.
There’s one very important aspect to the ACBS judging that needs mentioning. The
whole reason for ACBS, as the mission statement states, is to preserve our
heritage of antique and classic boats, not destroy it. It’s also stated that an
original boat cannot have points taken away because it does not look as nice as
the totally rebuilt one in the berth next door. We observed, unfortunately, that
the only way for a boat to win at many shows was for it to be totally rebuilt
and, perhaps, over-restored. ACBS does not believe in this and feels everything
should be done to preserve that which is basically in good shape, even though
because of years a few plank ends have splits. In short, an original 26-foot
Hacker Craft has the same chance of winning the class as a completely rebuilt
26-foot Hacker. As you may know, every year, each Chapter is given a trophy by
ACBS to celebrate the best preserved/most original boat at their shows. People
who choose to spend perhaps more money than the boat is worth for that elusive
trophy, can. And for those more like you and me, originality and being user
friendly is more important.
ACBS also decided at
the Annual Boat Show to give awards to the judged boats without the fun or
frivolous type. Recognizing the best of the best whether restored or preserved.
We do, however, give to all the participants a personalized framed certificate
to thank them for participating and supporting the ACBS Boat Show.
The plaque simply
states: This certificate is in recognition of you participation in the second
annual ACBS-International Boat Show and honors your dedication to preserve the
history of antique and classic boats for future generations. The Antique and
Classic Boat Society, Inc. applauds your efforts and gratefully acknowledges
your involvement in this historic event.
Thank you ,Lee, for
your comments and contributions to the Rudder. As you may recall, we had a great
conversation about fiberglass boats this last summer. You’ll be interested in
hearing about the sweeping changes regarding the acceptance of these boats,
their judging class, and broad new membership potential. Stay tuned.
Jeff Stebbins